Support Center
Get help with login, trip invitations, the mobile app, and trip editing. Contact support if you still need a hand.
Can't log in to my account
- Make sure you are using the correct email address
- Check your email for a verification link (including spam)
- Use Forgot Password to reset your password
- Clear your browser cache and cookies
App is not loading or showing errors
- Refresh the page (Ctrl+F5 or Cmd+Shift+R)
- Clear your browser cache and cookies
- Try a different browser
- Check your internet connection
Trip invitations not working
- Check your email spam or junk folder
- Ask the trip creator to resend the invitation
- Make sure you are using the same email address as your account
- Try logging in and checking your trips list
Mobile app installation
- iOS: use Safari and tap Add to Home Screen
- Android: use Chrome and tap Add to Home Screen
- Install from the main page, then allow notifications if prompted
Can't create or edit trips
- Make sure you are logged in
- Fill out all required fields
- Ensure the trip end date is after the start date
- Refresh the page and try again
How do I delete my account?
Account deletion is permanent. Open your profile settings and follow the delete-account steps, or email support if you cannot access the account.